Purchasing Agent

Chicago, IL
Temporary
Entry Level
This is a "Work from Home" role; however, candidates must be based out of IL, WI, or CO - with a strong preference for Chicago-based candidates.  

This is a "temporary" role that is expected to last approximately 6 months, and may be adjusted based on business needs. 

The starting hourly pay rate for this role is $20.00/hr, with flexibility to scale based on experience.
 

About You:

  • You believe in creating the best possible customer experience
  • You are able to successfully multitask 
  • You are incredibly detailed, love organization, and are driven by results
  • You like working independently and are resourceful
  • You are analytical and like to follow a well-defined system, but aren’t afraid to go off script and improvise when necessary
  • You're personable, professional, and positive
  • You have great communication skills and are comfortable interacting with vendors, customers, and account managers on a regular basis
  • You have a flexible demeanor
  • You are punctual, responsible, and willing to learn new things
  • You believe that things can always be improved and never stop looking for ways to get better

 

What You'll Do:

  • Fulfill orders on behalf of customers for a variety of products across a variety of vendors
  • Place purchase orders with suppliers, schedule deliveries, and manage logistics
  • Create and maintain accurate product listings in our catalog
  • Adhere to documented standards around approved items, pricing, and vendors
  • Verify purchase orders and acceptable vendors by comparing items/vendors requested to the catalog; clarify unclear items; recommend alternatives
  • Foster and maintain strong relationships with Operations, Sales, Customer Success, and Finance
  • Communication through customer support channels regarding issues and the resolution of orders
  • Proactively contact vendors on occasion to ensure on-time deliveries, resolve stockouts, and address other problems.
  • Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers.
  • Assist and contribute to process improvement projects within the department and across the organization

 

Qualifications:

  • Experience with online purchasing and data entry in a variety of software systems
  • Good verbal and written communication skills
  • Proficient in Microsoft Excel / Google Sheets
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