Operations Manager

Location: Dallas, TX

Department: Operations

Type: Full Time

Min. Experience: Mid Level

 

The Operations Manager is on the front line of monitoring and continuously improving the implementation of our service - they are responsible for analyzing different situations, identifying improvements and coaching people to improve their skills.  Our Operations Managers wear a variety of hats - from training Field Associates and supporting them on-site to client visits to ensure satisfaction with our service.

 

ABOUT YOU

  • You’ve got the chops to get shit done and are willing to go the extra mile to ensure the success of your team and the success of the company
  • You've managed and motivated large teams (20+) in the past - and did a great job!
  • You have the ability to maintain composure in a fast paced environment, ability to prioritize, and manage day-to-day activities/needs as they arise.
  • You have great communication skills and are comfortable interacting with the Account Management team on a daily basis
  • You have strong attention to detail, you are results driven, and you have a proven track record with process improvement
  • You can keep your cool in tough situations - you have the ability to maintain composure in a fast paced environment
  • You know just how to make people smile!

 

WHAT YOU'LL DO

  • Assist with the onboarding, training and supervision of new Field Associates, Field Leads, and Office Attendants
  • Prepare, organize and maintain the schedule for over 50+ Field Associates/Leads and Office Attendants
  • Continuously analyze daily operations to enhance the quality of our product and service operations
  • Work with the Account Management team to manage day-to-day activities and needs as they arise
  • Manage multiple sites and ensure a quality delivery of service to each one
  • Hustle! This industry is always changing and you are willing to get down and dirty

 

BENEFITS

  • Competitive salary + generous stock options
  • Medical, dental, and vision insurance
  • Dynamic work environment with an amazing, passionate team
  • Monthly team lunches and outings


 

OfficeLuv is an Equal Opportunity Employer

 

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