Front Desk Attendant

Location: Chicago, IL

Department: Customer Success

Type: Full Time

Min. Experience: Mid Level

Our Front Desk Attendants are personable, outgoing and well-rounded individuals who play the role of the "face of the company", as they are the first person a visitor sees when they come through the front door.  Our Front Desk Attendants are always down to learn new aspects of the business and support our on-site facility team in any way that they can.  This opportunity is a fun and exciting way to learn and grow in many different areas of the company. 

 

ABOUT YOU: 

  • You have an engaging, open, and helpful personality
  • You have strong attention to detail, love organization and are results driven
  • You strive to be the unsung hero of the office, making sure everything is in its place at all times without supervision
  • You're personable and professional! You know how to engage in friendly conversation with a variety of people
  • You have a motivating energy and a flexible demeanor
  • You are responsible and willing to learn new things
  • You have experience with MS Office applications - Word, Excel, PowerPoint, as well as Google Office apps like Gmail, Calendar, and Google Docs
  • You are punctual - will be needed promptly at 8:00am, regardless of commuting/traffic situations

 

WHAT YOU'LL DO 

  • Greet and direct all visitors in a friendly, professional manner
  • Handle day-to-day calendaring and scheduling
  • Check in and print badges for visitors and vendors
  • Make sure visitor NDA's are filled out
  • Ensure visitors and vendors are picked up in a timely manner
  • Facilitate communication between departments
  • Coordinate daily lunch deliveries
  • Answer phone at front desk; provide correct information to callers and direct messages appropriately
  • Keep front desk area tidy
  • Provide employees with admin support as needed, answer any questions they may have or direct them to the appropriate party that can help them 
  • Provide guests with refreshments 
  • Support the office/facility team by helping with special tasks and projects as assigned
  • Light shipping and receiving duties, including receiving and delivering packages to employees, organizing mail in mail-room 

 

BENEFITS

  • Guaranteed hourly wages with the opportunity to earn more
  • Health, dental and vision benefits for full-time employees
  • Commuter benefits
  • Flexible schedules (part time and full time)
  • Educational programming
  • Great dress code
  • An amazing, fun, family-like culture

 

 

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